Office Manager - Luxury Fashion Brand

Mode Search are partnering with a luxury fashion business in their search for an Office Manager to oversee the day-to-day running of their London offices.

This is a highly operational and hands-on role responsible for ensuring the smooth and efficient management of two office spaces, supporting both corporate and creative teams within a fast-paced luxury environment.

The successful candidate will be highly organised, proactive, and detail-oriented, with strong experience across office operations, facilities management, supplier coordination, and workplace experience.

The Role

• Oversee the daily running of two London office locations
• Line manage Front of House and support overall workplace operations
• Manage relationships with landlords, building management, utilities, and office suppliers
• Maintain office policies, procedures, and health & safety standards including fire safety and security
• Oversee office budgets, supplier contracts, expenses, and purchasing processes
• Ensure all office, showroom, and kitchen spaces are maintained to exceptional standards
• Coordinate maintenance, repairs, servicing, and facilities compliance across the buildings
• Act as first point of contact for all facilities and operational queries
• Manage office access systems, keys, security procedures, and building communication
• Oversee sustainability and waste management initiatives across the office environment
• Support onboarding processes including office tours and workspace set-up for new starters
• Work closely with creative, studio, HR, and leadership teams to support day-to-day operational needs
• Assist with internal events and workplace experience initiatives as required

Requirements

• Previous experience in an Office Manager or Workplace Operations role, ideally within fashion, luxury, or creative environments
• Experience supervising or managing Front of House teams
• Strong organisational and multitasking skills with excellent attention to detail
• Confident managing suppliers, contractors, and building-related operations
• Excellent communication and stakeholder management skills
• Professional, approachable, and solutions-focused mindset
• Strong IT skills across Microsoft Office packages
• Ability to work effectively within a fast-paced environment and manage time-sensitive priorities